Terms of Use

The contents of this website site are the property of bankESB or its affiliates unless otherwise indicated and protected by copyright and trademark laws. The contents of this website may not be downloaded, modified, copied, distributed, transmitted, displayed, reproduced, published, licensed, transferred, or sold nor shall any derivative works be created therefrom. The copyrighted materials on this website include, but are not limited to, the text, design, software, images, graphics, source code, and the content.

This website may contain links to websites controlled or offered by third parties (non-affiliates of bankESB). bankESB does not control these sites and does not guarantee the accuracy, completeness, efficiency, or timeliness of the information contained therein. bankESB encourages you to review their privacy and security policies which may differ from bankESB. Your participation in any linked site, including payment for and the delivery of goods or services, is based solely on the agreement, if any, between you and the linked site provider.

The information and materials contained in these pages, and the terms, conditions, and descriptions that appear, are subject to change. Not all products and services are available in all geographic areas. This website, and the information, products, and services contained here, are not offered for use in any jurisdiction where prohibited by law.

Securities and insurance products are not bank deposits, are not insured by bankESB, the FDIC, or other entity, and are subject to investment risks, including possible loss of principal amount invested. Securities are offered through Linsco/Private Ledger (“LPL”).

This website may contain tools, calculators, and other resources, such as educational information on financial subjects. We provide these resources as a complimentary service, for educational purposes only. We are not responsible for, and expressly disclaim all liability for, damages of any kind arising out of the use of such tools, calculators, and other resources.

When you visit this website, our web servers may place a small file called a “cookie” on your computer to collect information as described below in Website Tracking and Analytics. We do not use cookies to collect and store confidential personal information, such as your email address or other information stored on your computer’s hard drive. You may set your browser to disable or delete cookies, however, this may affect your ability to use certain website features, including some of our products and services.

We use tools like “Google Analytics”, cookies and click stream auditing, to gather analytics on website usage. We use this information to help improve services. These tools gather non-personally identifiable information, such as the website pages visited, the time and date you visited the website, location information, device usage, and the navigation path you used to find information. In addition, we will collect technical information about your computer such as its screen resolution, operating system, and browser. This information allows us to ensure our website operates efficiently with the equipment being used by our customers.

Google’s ability to use and share information collected by Google Analytics about your use of the services or visits to this website or to another application which partners with Google is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Please review those and see https://policies.google.com/technologies/partner-sites for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google.

We will periodically advertise our products and services on non-affiliated third-party websites, some of which may be linked to our website. To evaluate the effectiveness of our advertisements on these third-party sites, we may use cookies or other tracking technology. This technology is only used to measure the responses to these advertisements on third-party sites and does not contain information that can be used to identify you personally.

Normal internet email transmissions may not be secure, so please do not send us or request sensitive information such as account numbers, passwords, and payment information via any public email system. For time-sensitive information, please contact Customer Care at 855.527.4111.

We will reply to emails within one (1) business day, however, we will not take actions based on your email request until we actually receive your email message and have a reasonable time period to act.

bankESB will never ask you to send confidential information to us via email, such as your including your Online Banking User ID, password, account numbers, or Social Security number. If you receive any such request, DO NOT respond to it. Please notify us immediately at 855.527.4111.

However, in order to establish or maintain financial services offered by bankESB we may request confidential information through secure contact forms or protected online applications. We will safeguard any information you share with us using security measures that comply with federal law to ensure protections against unauthorized access.

This website has many links that are designed to open in a new browser window. If you have installed a special software that blocks pop-up windows, the software may prevent new browser windows from opening. To access all information on the bankESB website, you may need to disable your pop-up blocker software.

The services, content, and information from or contained in this website, including but not limited to financial calculators, are provided “as is” and “as available”. bankESB does not warrant the accuracy, adequacy, or completeness of this information and materials and expressly disclaims liability for errors or omissions in this information and materials. The information herein may contain bugs, errors, problems, or other limitations. bankESB assumes no liability or responsibility for any errors or omissions in the content contained on this site.

All responsibility or liability for damages caused by viruses contained within the electronic files or at the web site is disclaimed.

This web site contains links to other Internet sites. Such links are not endorsements of any products or services in such sites and no information in such sites has been endorsed by bankESB.

In no event will bankESB be liable for any loss of revenue or profits, or incidental, indirect, special, or consequential damages, including but not limited to damages arising out of the loss of data, computer viruses, inability to use the site or any linked site, or otherwise arising out of any malfunction of the web site, even if bankESB is advised of the possibility of such damages in advance.

Use of this site is governed by applicable federal laws of the United States of America and the laws of the Commonwealth of Massachusetts.