bankESB Announces Strategic Retail Promotions to Support Continued Growth

bankESB is pleased to announce the promotion of three outstanding employees.

Darci Furr, of Westfield, was recently promoted to assistant vice president, branch officer at bankESB’s 85 Broad St., Westfield office. Furr has 27 years of banking experience and joined bankESB in 1997 as a teller. Throughout her tenure she has held the role of teller supervisor, assistant branch manager, and most recently branch officer in Westfield. In her new role, Furr will continue to ensure day-to-day operations of the branch run smoothly, while supervising and supporting frontline staff, and building strong relationships within the Westfield community. Furr earned an associate degree from Springfield Technical Community College. She currently volunteers at the Westfield Soup Kitchen and is a member of the Kiwanis club of Westfield.

Betsy Schabacker, of Southampton, was recently promoted to assistant vice president, branch officer at bankESB’s 134 College Hwy., Southampton office. Schabacker has 21 years of banking experience and joined bankESB in 2004 as a teller. Throughout her time at the bank, she also held the role of senior teller, assistant branch manager, and most recently, branch officer in Southampton. In this expanded role, she will have enhanced leadership responsibilities and will continue to deliver exceptional service to customers while playing a more active role in business development, community engagement, and cross-departmental collaboration. Schabacker earned a bachelor’s degree in art from Westfield State College. She is currently treasurer on the board of directors for Riverside Industries in Easthampton and is also a member of their development committee.

Robyn Michaud, of Indian Orchard, was recently promoted to branch manager at bankESB’s 241 Northampton St., Easthampton office. Michaud joined bankESB in 2018 as a teller. She has also worked as a personal banker, teller supervisor, and most recently senior assistant branch manager at the bank’s 605 Granby St., South Hadley office. In this new leadership role, she will have the opportunity to drive branch performance, ensure compliance with regulatory standards, and lead business development efforts to grow the bank’s presence in the Easthampton community. Michaud earned a certificate in branch management from the Massachusetts Bankers Association. She currently volunteers for Westfield on Weekends, Junior Achievement, and Veterans in the Park, and enjoys attending local chamber events.